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Implementation Consultant

Ottawa, ONMid-levelFull-time

About the role

Get new customers up and running. You will configure our products, train agency staff and guide each project to a smooth go-live.

What you'll do

  • Lead setup and configuration for new customers
  • Run training sessions for agency staff
  • Plan data migration with customer IT teams
  • Manage go-live checklists and timelines
  • Hand over to support with clear documentation

What you bring

  • 3+ years implementing business software
  • Strong training and presentation skills
  • Organised and able to manage several projects at once
  • Willing to travel to customer sites as needed

Why Nexelar

  • Work that directly helps public agencies serve their communities
  • 40 hours of paid volunteering time every year
  • [Benefits: health, dental, retirement, time off]