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Business Analyst

Toronto, ONMid-levelFull-time

About the role

Bridge the gap between public agencies and our product teams. You will learn how cities and counties work, document what they need and help shape the features we build.

What you'll do

  • Run requirements sessions with customers and internal teams
  • Write user stories, process maps and acceptance criteria
  • Analyse current workflows and recommend improvements
  • Support testing and sign-off for new releases
  • Keep documentation clear and up to date

What you bring

  • 3+ years as a business analyst on software projects
  • Comfortable with process mapping, user stories and UAT
  • Clear writer and confident facilitator
  • Public sector or government experience is an asset

Why Nexelar

  • Work that directly helps public agencies serve their communities
  • 40 hours of paid volunteering time every year
  • [Benefits: health, dental, retirement, time off]